Operations Manager

Operations Manager

Location: Queenslie

About Us: At ARR Craib Ltd, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and continuous improvement.

Job Description: Due to continued growth, we have an exciting opportunity for an Operations Manager to oversee the day-to-day management of our transport operations. This role will be responsible for ensuring the efficient delivery of services across our pallet network operation, while maintaining high standards of safety, compliance, customer service, and profitability.

The successful candidate will work closely with transport planning, warehouse, customer service, and senior leadership teams to drive operational performance and support the ongoing development of the business.

Key Responsibilities:

• Oversee the management, planning, organisation, and coordination of all transport operations.
• Lead and develop transport team to achieve operational excellence.
• Ensure the efficient movement of freight through the pallet network, including inbound and outbound trunking operations.
• Monitor operational performance against agreed KPIs and implement improvement plans where required.
• Manage fleet utilisation, labour resources, and operating costs to maximise profitability.
• Build and maintain strong relationships with customers, suppliers, network partners, and internal stakeholders.
• Identify operational efficiencies and continuous improvement opportunities across all areas of the business.
• Support the implementation of new contracts, operational initiatives, and business growth opportunities.
• Conduct regular performance reviews, coaching sessions, and annual appraisals with direct reports.
• Ensure compliance with Operator Licence requirements, Driver Hours regulations, Working Time Directive legislation, and company policies.
• Investigate operational issues, service failures, accidents, and incidents, implementing corrective actions where necessary.
• Produce and present operational reports to senior management, highlighting performance, risks, and opportunities.
• Work collaboratively with other Gregory Group depots and pallet network members to ensure service excellence.

Requirements:

• CPC National Road Haulage qualification.
• Previous experience in a Transport Operations Manager, Distribution Manager, or similar senior operational role.
• Strong understanding of pallet network operations and multi-drop distribution.
• Excellent knowledge of Operator Licence compliance, Driver Hours regulations, and Working Time Directive requirements.
• Proven experience managing large operational teams within a transport or logistics environment.
• Strong leadership skills with the ability to motivate, develop, and engage teams.
• A track record of delivering operational improvements and driving business performance.
• Strong commercial awareness with experience managing budgets and operational costs.
• Excellent analytical and problem-solving skills.
• Ability to influence stakeholders at all levels internally and externally.
• Strong communication and presentation skills.
• Experience working with transport management systems and operational reporting tools.
• IT literate including Microsoft Office applications.

Why Join ARR Craib Ltd?

• Competitive Salary: £45,000k- £50,000k per annum.
• Hours: 07:00hrs-17:00hrs – Monday to Friday
• Training: Monthly courses for a variety of areas.
• Benefits: Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more.
• Career Growth: Explore opportunities for professional development within our expanding business.
• Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*.
• Extras: Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.
• Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program.
• Team Environment: Be part of a strong culture of teamwork and collaboration.

How to Apply

If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now!

Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications.

Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage.

Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs.

Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We’ll be in touch if we need you.

*Subject to terms and conditions.